Information

FAQs

What are the new 2021 visitor guidelines in place regarding COVID-19?

We have a thorough safety plan in place to ensure all visitors and members of staff can feel they are in a safe environment and nothing that we can control will deliberately put anyone’s health at risk.

Our pledge to you: To try to keep you as safe as possible while you enjoy your visit

We therefore ask in return: To have your co-operation in keeping to the ‘rules’ and that you also take some responsibility for keeping yourself and others safe whilst you are with us.

You will not be surprised that we will be strictly adhering to the government guidelines in order to keep everyone as protected as possible from the spread or transmitting of the virus.

The plans going forwards for our phased reopening, all going well, are as follows -

Currently open for local visitors we have - The Farm Shop • Grounds and Gardens • The Woodyard • The Stables takeaway • Newly renovated WCs • Our brand new ticket office/visitors centre • The rare breed farm park • The Adventure play area • East Lodge holiday accommodation

From the 18th May - The grand opening of the newly renovated Coach House Café • Wagoners special reserve museum

All going well, the final restrictions should be lifted on the 21st June which mean Sledmere House will finally be reopened for pre-booked tours from 22nd.Our phased reopening plan is as follows:-

Here are the key points to remember and adhere to on your visit:

  • Visitors to the grounds and gardens may wish to pre book their ticket online prior to arrival as daily visitor number are limited.
  • The play park, rare breed farm park remain closed for the time being.
  • Opening hours are: Tuesday to Sunday 10am - 4.30pm
  • Please make sure you visit in your household bubbles of up to six people and do not mix with any bubbles whilst on your visit.
  • You must log in on the track and trace app on arrival.
  • Sanitising stations are located throughout the essential shops and we ask that you to use them as often as possible to keep your hands clean.
  • We also ask that you strictly keep to social distancing guidelines and keep the required space between you and other visitors and staff members at all times.
  • Wear face coverings in any of the shops at all times.
  • Stay at home if you are showing any symptoms of the virus.

Other FAQ’s:

Have you got extra cleaners? - We have an extra member of staff dedicated to cleaning duty all day around the site.

Is there anywhere to picnic and play? - There are no picnic areas availiable but plenty of space for ball games, Frisbee etc

How are the toilets clean and equipped with hand washing facilities? - Toilets are equipped with anti-bacterial soap and are cleaned on a regular basis.

Can we use cash? - We ask for payments to be made by card rather than cash were possible.

Are the staff keeping to covid guideines? - Yes all members of staff are following a strict hand hygiene routine and have screens and PPE

Are there seats and picnic tables available to use? – Unfortunately all picnic tables and chairs have had to be removed to avoid unnecessary contact.

Can I still bring my dog? – Yes, dogs are welcome in the grounds and gardens on a lead as usual.

Do remember:

1. You do not have to buy an entry ticket to visit the Farm Shop and Pantry and PARKING IS FREE

2. Sledmere House is NOT OPEN at the moment

3. The Grounds and Gardens are open for pre booked local visits and friends members only.

Finally, we very much look forward to welcoming you to Sledmere.